Privacy Policy
Consulting Based Services Agency (CBSA)
Consulting Based Services Agency ("CBSA", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website at consultingbasedagency.com, contact us, or opt in to receive text messages from us.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, organization or business name, the service topic you select, and the content of any message you send through our consultation form. We also collect basic technical information automatically, such as your IP address, browser type, device type, and pages visited, in order to operate and secure the site.
How We Use Your Information
We use your information to respond to your inquiries, schedule and confirm consultations, deliver the consulting services you request, send informational text messages you have opted in to receive, provide customer support, and comply with legal obligations. We do not sell your personal information.
Text Messaging and Consent
If you opt in to receive SMS messages from CBSA, we use your mobile number only to send the informational messages described in our SMS Terms and Conditions below. Mobile opt-in information and consent are never shared with any third party or affiliate for marketing purposes. You may cancel at any time by replying STOP.
Sharing of Information
We share information only with service providers who help us operate our business — for example, email delivery, messaging, hosting, and scheduling providers — and only to the extent needed to perform those services. We may also disclose information when required by law, or to protect the rights, property, or safety of CBSA, our clients, or others.
Data Retention and Security
We retain personal information for as long as needed to provide our services and to meet legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Cookies
Our website may use cookies or similar technologies for basic functionality and analytics. You can set your browser to refuse cookies; some parts of the site may not function as intended if you do.
Your Choices and Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing jsraphino@odct.org. You may opt out of email communications by following the unsubscribe instructions in any message, and out of text messages by replying STOP.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
Consulting Based Services Agency, Massachusetts, United States. Email: jsraphino@odct.org or raphino@gmail.com. Phone: (781) 507-2688.